Tech Support Nightmares…To Sweet Dreams

Facebook Live at 6 pm today Pacific Time for anyone and everyone who wants to join me for inquiry on wanting to control what’s happening. Facebook page is here and you simply go to that page for these live shares, and you’ll see me visible in a post area. If you miss it live, it’ll be recorded and stay right there on the page to watch later, including any mistakes or goofiness that happens. Live, unedited inquiry.

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And so for the seventh morning in a row, I checked to see if my websites were acting “normally”.

As in, you type in the name of the site, and voila, you arrive there on your computer. It’s what we tend to expect when exploring or finding something online.

But no.

My daily call to Tech Support is the next step so yet another tech support person might help address this problem of why my sites say they are “not secure” when they in fact are.

No one can visit them. Including me.

All the people in Eating Peace Process can’t access their presentations and recordings at the eatingpeace.com. Anyone wanting to read or comment on Grace Notes or look up the spring retreat dates can’t see them at workwithgrace.com. Seattle folks who want to dance on Saturdays can’t find driving directions at freeformdancedance.com.

This is a disaster! (LOL, you know where this is going, right?)

What I love about The Work is you get to start at the beginning with question one, instead of wildly romping through how you react without pause. You’re already reacting, when you feel upset, frustrated, depressed, disappointed.

The Work let’s you slow it all down, name your belief in the form of a statement, and look objectively at what you’re thinking.

My websites should be working. They should be accessible. They should NOT show weird error warnings that they aren’t ‘safe’.

Is it true?

Yes!!

What is going on?!

I pay for these sites to work! They have something-or-other called an SSL installed for security. They are “safe”! They don’t have viruses. They haven’t been hacked. The support people should fix this NOW.

Can you absolutely know this is true?

Ugh.

No.

What I notice in reality is that something funky happened with a migration of hosting–in other words, moving my three sites to a different place in the great big network of the internet (don’t worry, you don’t have to be technical to get the point).

Can I absolutely know it’s true something shouldn’t have gone wrong? Everything “should” be the way it used to be? That I shouldn’t need to wait, or call, or have this so-called problem?

No. What’s the reality of it?

There are no working sites for these three information spots. Are these sites really necessary for world peace? No. Is it really a disaster? No. Am I sure it should go differently than the way it’s going? No. Is it really a hassle to make phone calls to Technical Support? No.

How do I react when I believe this “problem” is happening, and it shouldn’t be?

OMG.

I sigh deeply. I think about ending this relationship with the company that hosts my sites. I go back and forth between aggression and helplessness.

Divorce! Cut off! Good riddance! I’m never gonna be your friend again! Anger! Disappointment! Complaining!

But who would you be without this belief, that it shouldn’t be going the way it’s going and these sites should be “working” and accessible?

Haha.

Almost funny to think of this wondering.

Without this belief, I’d be goofy dancing to the On Hold music which is now becoming very familiar.

Feeling interested in each new individual I speak with, marveling at all the different voices, questions, and at how  everyone is to try to do the best they can to help and take lots of notes and send the problem on to another higher level expert (their idea).

Kind of excited by my own awareness that when I see things aren’t resolved yet, I wait and I get interested myself in the problem solving. I read and learn things on the internet about what could be wrong. I’m super curious. It’s actually fun.

Like figuring out what’s happening in any machine or system….how fascinating. This approach applies to all things technical and internet, but also a flat tire, the broken dishwasher, the drivers-license renewal queue, the clogged drain, a science experiment, something hurting in the body, money, and relationships.

Yes, even relationships.

Because this feels like a new attitude, when I question my thinking.

Without my beliefs of how it shouldn’t be the way it actually is, I continue on with the process, the dance, the intrigue. I keep going with the project. I wonder “wow, this will be interesting to see what happens next!”

Maybe I do shut down everything and move on to other adventures that don’t involve websites, but who knows?

What lightness, without these beliefs that what I’m focusing on should be any different. I still have the vision of participating with change, the curiosity, being connected and involved in this predicament.

And it’s fun instead of aggravating.

Turning the thoughts around:

My websites should NOT be working. They should NOT be accessible. They should show weird error warnings that they aren’t ‘safe’.

My thinking should be working. My thinking should be accessible. My thinking should should show weird error warnings that these thoughts aren’t ‘safe’.

Aren’t these turnarounds a delight to find?

How could these turnarounds be just as true, or truer?

I’m learning some interesting things about the backend of websites. I’m aware of my commitment to understanding.

I get to respond to emails that have been forgotten as I wait on hold, and write this very inquiry out. I get to see how it doesn’t really matter, in a good way, that a website can’t or can be seen on the web. Everyone who needs access to something on one of the websites has written me via email and I’ve been able to solve or find answers for everyone, 100% of the time.

And oh boy, the turnarounds to the thinking….so great:

My thinking IS showing weird error warnings that my thoughts aren’t safe. I was noticing stress, nervousness, frustration. But now, it’s all kind of collapsed as I felt the red lights flashing (in the form of emotions) and stopped to question.

My thinking is now working for me. Open to the next step, which is to await someone to email me back as they dive more deeply into this issue. I picture several experts all putting their heads together to see how to solve this.

My attention turns to working with a client, then the money teleclass in a few hours, then more clients.

There is no emergency, and in many ways (in every way), no issue whatsoever.

Ahhhhh.

Much love,

Grace